Director, Growth Strategy, Activation & Engagement


Journey Clinical is on a mission to transform the growing mental health crisis by accelerating the adoption of frontier treatments that lead to lasting improvements in clinical outcomes. We have built a turnkey healthtech platform to safely and effectively expand access to a powerful modality known as Psychedelic-Assisted Psychotherapy, starting with Ketamine-Assisted Psychotherapy (KAP). In our patient-centered collaborative care model, licensed psychotherapists in the network take on the psychotherapy, while Journey Clinical's in-house medical team takes on patient eligibility, treatment plan and outcome monitoring. Our platform gives psychotherapists passionate about PAP the infrastructure and support required to become empowered KAP providers, while enabling higher standards of patient care and enhanced clinical outcomes.

We have recently closed a successful Series A round led by Union Square Ventures, and are backed by a number of top-tier investors including AlleyCorpFifty YearsAble PartnersGaingels, Palo Santo, PsyMed VenturesCoalition Operators, Christina Sass co-founder of Andela, ​​Edvard Engesæth, MD co-founder of Nurx and, Hans Gangeskar co-founder of Nurx.

We are building an open-minded and inclusive workplace where you will have the opportunity to grow and collaborate with a diverse team of high performing individuals. Our team combines extensive experience in business and healthcare. We are mission driven and strive to make the workplace stimulating, ethical, rewarding, and fun. Together, we will be working at the cutting edge of a groundbreaking field that is reshaping mental health and we will make a direct impact on people’s lives.

Role overview:

Journey Clinical is looking for someone to own our membership activation and engagement to drive growth post-sales. Using education, community, marketing and other levers, you will be responsible for designing and executing rapid experiments, measuring the success and creating learning loops to activate the community of therapists and patients alike. You’ll collaborate with operations, product, and marketing to scale successful experiments. You’ll be joining a lean team with a flat structure and report directly to the Co-Founder/COO.

Here’s what you’ll do day-to-day:

- Drive growth on therapist activation KPI (directly impacting therapist retention KPI)

- Run rapid experiments to activate member therapists on the platform to refer their own patients to our medical team for consultations using education, community or other net new patients levers

- Identify insights based on data, determine experiments to run based on the data to drive growth, execute on the experiment using tools and measure resultsCreate learning loops and iterate fast to focus on what’s working

- Operationalize successful experiments working cross-functionally with operations, marketing and product

- Build a small team including a community manager and grow the team as the business grows

Here’s what we’re looking for:

- 6-8+ years of experience in roles focused on solving problems to unlock/increase growth ideally in a VC-backed early stage marketplace business driving the 2nd sale

- Self-starter & problem solver thriving in a fast paced environment

- Empathy for the clients (therapists and patients) to understand their needs

- Strong verbal and writing communication skills

- Stellar IC /"doer" with some management experience (e.g. led a small team)

- 3 key qualities to drive rapid experiments (i) Scientist who is able to analyze data for insights rapidly (ii) Creative & Intuitive who can design innovative experiments with little guidance (iii) Operational who can execute and drive experiments, make decisions fast and be flexible to pivot easily with tech-stack (e.g Zapier, Helpscout, Stripe etc.)

- Preferred experience in healthtech with an understanding of the regulatory landscape

- Preferred experience working directly with co-founders

- Preferred experience in top tier management consulting

Here's what we're offering:

- Competitive annual salary and equity

- Health benefits (health, vision, dental) 

- Flexible working hours to match your working style

- Flexible paid time off (PTO)

- Growth opportunities and a high level of freedom

- We aim to set our team members up for success and offer a clear path for career advancement and personal growth

- Work with a team of industry leading experts, who are highly collaborative, disciplined, and who have fun working together. 

- The opportunity to change the way we approach mental health by advancing the mainstream adoption of psychedelic assisted psychotherapy and make a positive impact on the lives of 100M+ people who are suffering from depression and anxiety in the US today!

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