Manager of Corporate Operations

About Lumin: Lumin is at the forefront of a transformative health movement. Our mission is to make cutting-edge mental health treatments accessible to all, pioneering advancements and broadening reach in mental health care for conditions like depression, anxiety, OCD, and PTSD. We are a leading provider of in-network medical psychedelics, specializing in outpatient ketamine and esketamine therapies. Our client-focused centers emphasize medically sound, transformative care, supported by dedicated teams passionate about mental health improvement. Come build the future of behavioral care with us!

• We care deeply about our clients and want to give everyone a chance to feel better
• We are the fastest growing and highest volume provider of our kind in the New England region
• We’re innovators, constantly iterating on our care delivery models, and building technology and workflows to ensure that we deliver best-in-class care to our clients and contribute to the community of care providers
• We are backed by excellent investors and experienced operators and are rapidly growing
• At Lumin, you will not only witness the impact of groundbreaking medical therapies but will also be instrumental in shaping the future of healthcare

Why Join Us: As an early team member on our corporate operations team, you’ll get to work closely with leadership to build and execute on a strategy to make Lumin a Best-in-Class operator. You’ll get to work on multiple exciting and evolving projects as we build, grow, and execute our growth strategy in 2024 and beyond.

Job Summary:

As the Corporate Operations Manager in a high-growth environment, you will shape the operational backbone of our pioneering approach to psychedelic treatments. Working directly with the leadership team and reporting to the CEO, you will drive strategic and operational initiatives that support our mission of scalable and accessible care. This role is ideal for someone who is an ambitious self starter and thrives in high growth environments, offering a unique opportunity to develop innovative systems and processes in a groundbreaking field.

Key Responsibilities:

• Analyze and report on key corporate performance metrics; identify ways to improve and work with leadership to implement
• Working with our partners and vendors, develop a pipeline of additional sites across multiple markets; manage multiple parties toward the buildout of each sites
• Design, refine, and establish operational frameworks – our playbook – for launching and scaling new sites
• Foster collaboration across clinical and administrative teams to enhance efficiency and efficacy
• Spearhead significant projects, aligning them with the strategic objectives of the company.
• Support organizational growth through strategic hiring and effective onboarding of new team members.
• Navigate and lead under conditions of rapid change and uncertainty, making critical decisions with limited information.

Required Qualifications:

• Bachelor’s degree required; MBA or equivalent preferred.
• Proven experience in operations, management consulting, or a related field, especially within healthcare or startup settings.
• Demonstrated organizational and leadership prowess, capable of managing complex projects in dynamic environments.
• Strong analytical skills and a strategic mindset, adept at improving operational efficiency and developing new strategies.
• Excellent communication skills, with the ability to engage effectively with diverse teams.
• Deep commitment to the innovative potential of medical psychedelics and transformative health care.

Desired Skills:

• Strategic thinking with the ability to develop and execute
• Strong problem-solving skills and the ability to make data-driven decisions
• Experience managing a budget
• Ability to build strong relationships with internal and external stakeholders
• Experience with change management and the ability to lead through periods of growth and transformation
• Familiarity with the challenges and opportunities in the mental health care sector